OUR PACKAGES AND SERVICES DO NOT INCLUDE YOUR DOMAIN NAME OR WEBSITE HOSTING FEES. IF YOU HAVE NOT ALREADY PURCHASED A DOMAIN NAME FOR YOUR WEBSITE, WE CAN HELP YOU WITH THIS. ADDITIONALLY, SQUARESPACE REQUIRES A MONTHLY HOSTING FEE (DISCOUNTED IF PAID ANNUALLY) UPON LAUNCHING YOUR WEBSITE. OUR SERVICES REQUIRE AT LEAST A BUSINESS-LEVEL PLAN, BUT YOU CAN VIEW ALL PLANS AND PRICING HERE.

AS MEMBERS OF SQUARESPACE CIRCLE, WE ARE DELIGHTED TO BE ABLE TO OFFER OUR CLIENTS A 20% DISCOUNT ON THE FIRST YEAR OF SQUARESPACE HOSTING WHEN PAID ANNUALLY.

YOU ALSO MAY NEED TO PURCHASE FONT LICENSES DEPENDING ON THE BRANDING AND LOGO DESIGN SELECTED, BUT THIS ISN’T ALWAYS A REQUIREMENT.

WE DO. YOUR PAYMENT TERMS ARE 50% BEFORE WORK BEGINS TO SECURE YOUR BOOKING, AND 50% WHEN THE WEBSITE OWNERSHIP IS HANDED OVER.

IF YOU NEED AN EXTENDED PAYMENT PLAN OPTION, WE SUGGEST MAKING SMALLER PAYMENTS BEFORE YOUR PROJECT IS SCHEDULED TO BEGIN. WE’LL KEEP YOUR PROJECT BOOKED OUT ON OUR CALENDAR AND READY TO START WHEN YOU ARE.

RESCHEDULING POLICY: IF FOR ANY REASON YOU NEED TO PAUSE OR RESCHEDULE YOUR PROJECT, YOU WILL BE CHARGED AN EXTRA 10% OF YOUR TOTAL PROJECT INVESTMENT. AS A BOUTIQUE STUDIO DEDICATED TO DELIVERING EXCEPTIONAL SERVICE AND A HIGH LEVEL OF ATTENTION TO EACH OF OUR CLIENTS, WE SCHEDULE AND BOOK OUR PROJECTS WITH GREAT CARE. RESCHEDULING A PROJECT CAN INTERFERE WITH OTHER UPCOMING STUDIO WORK.

LATE FEES: ANY PAYMENTS NOT MADE ON TIME WILL INCUR AN ADDITIONAL FEE EQUAL TO 10% OF THAT INVOICE’S TOTAL FOR EACH MONTH THE PAYMENT IS LATE.

YOUR LEVEL OF INVOLVEMENT DEPENDS ON THE SPECIFIC SERVICE(S) SELECTED.

CUSTOM DESIGN CLIENTS WHO HAVE SELECTED OUR DESIGN INTENSIVE PACKAGE WILL RECEIVE AN EMAIL FROM US ONE WEEK BEFORE YOUR SCHEDULED 10-DAY PACKAGE OUTLINING ALL DETAILS, CLIENT ASSIGNMENTS, AND PROJECT MILESTONES.

WE WILL BE IN REGULAR COMMUNICATION VIA EMAIL THROUGHOUT THE TWO-WEEK PROCESS AND WILL PRE-SCHEDULE PRESENTATIONS AND FEEDBACK REQUESTS AROUND YOUR SCHEDULE.

AT A MINIMUM, WE ASK THAT YOU PLEASE PLAN TO MAKE TIME FOR REVIEWING AND OFFERING FEEDBACK AT THE INTERVALS OUTLINED IN YOUR PROJECT SCHEDULE.

ONCE WE RECEIVE YOUR PROJECT DEPOSIT WE’LL SEND YOU A WELCOME PACKET INCLUDING A STRATEGIC ONBOARDING QUESTIONNAIRE THAT WILL HELP US LEARN MORE ABOUT YOU, YOUR BRAND VALUES, AND YOUR INDIVIDUAL NEEDS.

IN PREPARATION FOR ONBOARDING, IT’S IMPORTANT TO HAVE A CLEAR PICTURE OF YOUR BUSINESS GOALS AND IDEAL CUSTOMER. WE ALSO RECOMMEND THAT YOU HAVE YOUR BRAND COPY AND PHOTOS COLLECTED BEFORE WE BEGIN. MANY OF OUR CLIENTS OPT TO HAVE OUR TEAM DRAFT BRANDED WEBSITE COPY ON THEIR BEHALF. WE CAN ALSO SOURCE, COMPRESS, AND LABEL WEBSITE IMAGES FOR ENHANCED SEO. THESE SERVICES CAN BE ADDED TO YOUR PROJECT FOR AN ADDITIONAL FEE.

CLIENTS ARE EXPECTED TO BE ABLE TO SUBMIT BRAND COPY, PHOTOS, AND FEEDBACK BY THE DATES AND DEADLINES ASSIGNED. IF YOU ARE NOT ABLE TO COMPLETE SUBMISSIONS ON TIME, WE WILL NEED TO EXTEND THE TIMELINE OF YOUR PROJECT — AND YOU WILL BE CHARGED A RESCHEDULING FEE.

WE HAVE FOUND THAT OUR CLIENTS HAVE THE BEST EASE AND SUCCESS USING SQUARESPACE! WE LIKE THAT SQUARESPACE DOES NOT REQUIRE CONSTANT PLUGIN UPDATES, SITE BACKUPS, AND MAINTENANCE MANAGEMENT (UNLIKE WORDPRESS AND SHOWIT). THE PLATFORM HAS A VERY USER-FRIENDLY BACKEND SO THAT YOU CAN FEEL CONFIDENT TAKING OWNERSHIP OF YOUR FULL PRESENCE ONLINE.

WE ALSO LOVE THAT IT IS AN ALL-IN-ONE PLATFORM THAT INCLUDES YOUR URL, HOSTING, AND WEBSITE TEMPLATE, WITH E-COMMERCE AND EMAIL MARKETING CAPABILITIES SO YOU DON’T HAVE TO JUGGLE MULTIPLE OUTLETS AS YOU GROW!

BONUS: AS AN ACCREDITED MEMBER OF SQUARESPACE CIRCLE, OUR STUDIO IS ABLE TO PASS ALONG GENEROUS SAVINGS TO OUR CLIENTS WHO ARE NEW TO THE SQUARESPACE PLATFORM.

YOUR PROJECT DESERVES ALL OF OUR CREATIVE ENERGY AND FOCUS! WORKING WITH ONLY ONE DESIGN INTENSIVE CLIENT AT A TIME, ALLOWS US TO OFFER DEDICATED SERVICE WITH EXCEPTIONAL RESULTS IN AN EXCELLERATED TIME-FRAME.

THIS APPROACH REQUIRES US TO BE VERY STRATEGIC ABOUT PLANNING OUR CALENDAR. FOR THIS REASON, CANCELLATIONS, RESCHEDULING, PROJECT DELAYS, AND EXTENSIONS WILL BE SUBJECT TO ADDITIONAL FEES. WE THANK YOU FOR YOUR UNDERSTANDING AND SUPPORT OF OUR COMMITMENT TO EXCELLENCE.

WE TYPICALLY WORK WITH SERVICE BASED SMALL BUSINESSES, ENTREPRENEURS, AND CREATORS WHO ARE READY TO ELEVATE THEIR BRAND AND SCALE THEIR BUSINESS.

IN THE PAST, WE HAVE HAD THE PLEASURE OF WORKING WITH CLIENTS IN THE FOLLOWING INDUSTRIES:

REAL ESTATE, HEALTH + WELLNESS, NONPROFIT ORGANIZATIONS, HOSPITALITY, ARTISTS, CREATORS, WOMEN’S READY-TO-WEAR FASHION, AND MORE.

WE APPRECIATE YOUR INTEREST IN THE STUDIO! ALL OF OUR PACKAGES AND SERVICES CAN BE VIEWED HERE.

IF YOU NEED HELP DETERMINING WHAT PACKAGE IS RIGHT FOR YOUR NEEDS, WE ENCOURAGE YOU TO FILL OUT A STUDIO APPLICATION, AND SCHEDULE A FREE DISCOVERY CALL.

APPLY TO THE STUDIO.